Shipping policy
Shipping Policy
Since Lumisha offer digital / virtual services (not physical goods), we may or may not need a shipping policy. If we sell physical goods in future, you can use this as a base:
Shipping Policy
Last updated: 01 Apr 2025
1. Physical Goods & Shipping
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All physical products purchased via this site shall be shipped within [X business days] of confirmation of order.
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Shipping is available to India and international destinations. Shipping charges will depend on destination, weight, and shipping method chosen at checkout.
2. Shipping Carriers & Timeframes
| Region | Estimated Delivery Time |
|---|---|
| Within India (Metro) | 3‑5 business days |
| Within India (Non‑Metro) | 5‑7 business days |
| International | 7‑15 business days (may vary due to customs) |
3. Customs, Duties & Taxes
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For deliveries outside India, customers are responsible for customs duties, import taxes, and other fees levied by destination country.
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We do not guarantee that items will clear customs.
4. Lost, Damaged or Delayed Shipments
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If a package is lost or damaged in transit, please contact us at support@lumisha.in within 7 days of delivery date or expected delivery date.
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Provide order number, photos of damage (if any), and any proof of postage. We will work with carrier to resolve.
5. Changes to Shipping Policy
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We may update this policy from time to time. Changes will be posted here with revised date.